Terms & Conditions
Last Updated: March 2026 • Effective Date: March 2026
By providing your mobile telephone number and opting in through any Caprigan Digital webform, strategy session booking, or automated review link request, you expressly consent to receive non-marketing and informational SMS notifications and alerts from Caprigan Digital.
- Program Purpose: SMS communications are used solely for appointment confirmations, reminders, calendar alerts, and customer review request links.
- Opt-Out Instructions: You may cancel the SMS service at any time. Simply reply STOP to any message. Upon sending STOP, we will send a final confirmation message and you will no longer receive SMS messages from us.
- Assistance & Help: If you need help with the messaging service, reply with the keyword HELP or contact our customer support team at support@caprigan.com or call (888) 524-7603.
- Message & Data Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have questions about your text plan or data plan, please contact your wireless provider.
- Carrier Liability: Carriers (including T-Mobile, AT&T, Verizon, etc.) are not liable for delayed or undelivered messages.
- Data Sharing: No mobile opt-in data or phone numbers will ever be sold, shared, or transferred to third parties or affiliates for marketing or promotional purposes.
1. Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of the services, websites, and applications operated by Caprigan Digital ("Caprigan", "Company", "we", "us", or "our"). By booking a call, signing an agreement, or accessing our services, you agree to be bound by these Terms.
2. Scope of Services & No Fixed Ranking Guarantee
Caprigan Digital provides Google Business Profile management, local SEO optimization, and automated customer review workflows. We employ ethical, industry-standard practices to improve our clients' organic visibility and search signals.
Google's search algorithm and local map pack calculations are proprietary and controlled exclusively by Google Inc. While our proprietary optimization frameworks are designed to maximize profile prominence, Caprigan Digital does not and cannot guarantee a #1 ranking, fixed position, or specific numerical spot on Google Search or Google Maps. Our guarantee terms are defined strictly in specific written client agreements.
3. User Obligations & Compliance with Third-Party Platforms
Clients agree to maintain legitimate business operations, provide accurate business details, and adhere to Google's Business Profile guidelines. Clients must never request fake, fraudulent, or compensated reviews, as this violates both Google's terms and Federal Trade Commission (FTC) guidelines.
4. Intellectual Property
All trademarks, graphics, website content, software scripts, and review automation mechanisms created by Caprigan Digital remain the intellectual property of Caprigan Digital. Client logos, photos, and customer lists remain the property of the client.
5. Limitation of Liability
To the maximum extent permitted by applicable law, Caprigan Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, or business data, resulting from third-party search engine algorithm updates or suspension of third-party platforms.
6. Contact Details
For inquiries regarding these Terms and Conditions or our services, please contact: